About

Meet Kate.

"The power to change the conversation is the power to change everything."
Portrait of Kate Gardiner
Photograph by Adrian Buckmaster

When the Berlin Wall fell in 1989, Robert MacNeil's reporting on PBS NewsHour left an indelible impression on three-year-old Kate Gardiner. This tiny witness to how great journalism helps us understand world-changing moments grew up to become a media professional who helps amplify the critical voices shaping historical events and movements — first as a journalist, then as the CEO and Founder of Last Word Communications, a full-service, mission-driven communications agency.

The public-interest commitment

Serious work, with time reserved for the public good.

At Last Word Communications, twenty percent of agency time is donated to causes we care about. It is a working commitment, not a campaign.

Hillary Clinton speaks at a podium during a women’s rights event in New York City, with two women seated beside her

Women's rights

Supporting women whose ideas, work, and leadership deserve to shape the public conversation.

Photograph by Kate Gardiner

A close view of a wrist bearing a handwritten-style Resist tattoo and a delicate gold bracelet, symbolizing equality and civic action

Equality

Helping people and movements communicate clearly as they work toward a fairer public life.

Photograph by Kate Gardiner

A person paddles a canoe across calm water at dusk in Ecuador, surrounded by a quiet blue landscape and the last light on the horizon

The environment

Making environmental stakes understandable, human, and impossible to overlook.

Photograph by Kate Gardiner

Core services

  1. Crisis communications
  2. Responsive strategy
  3. Brand positioning
  4. Thought leadership
  5. Audience engagement
  6. Content and storytelling

Kate's story

Journalism first. Strategy ever since.

Two amateur boxers exchanging punches during the Chicago Golden Gloves
A ring announcer speaking into a microphone at the Chicago Golden Gloves
A boxer and coaches preparing in the corner of a Chicago boxing ring
From Kate’s reporting archive: the Chicago Golden Gloves, 2009. Photography by Kate Gardiner.

At the same time as Kate began her career as a journalist — armed with a Master of Science in Journalism and a certificate in Media Management from the famously fastidious Medill School of Journalism — audiences on social media were taking liberties with language and convention as they reacted to news publicly in real time, for the first time. Kate's prescient assessment of this cultural collision led to pioneering work with social media as an audience engagement tool for publishers.

"Today's storytellers and public relations specialists cannot rely solely on legacy media, which continues to shrink. Instead, we need to be smart and nimble, quickly adapting to the latest digital media pivots to ensure our stories continue to be heard by key audiences."

In a fitting turn of events for someone inspired by Robert MacNeil, Kate became PBS NewsHour's very first social media producer. While she was part of the team, online coverage of the BP Oil Crisis broke all existing traffic records and was nominated for an Emmy. She brought that knowledge to Al Jazeera in Doha and in D.C., training staff on how to use social media in their beats — an essential part of the coverage of the Arab Spring.

As a result of Kate's work with Al Jazeera, New York Public Radio, and Newsweek to adapt their editorial and distribution strategies to the digital age, she was awarded a spot on Forbes 30 Under 30 in 2016.

Kate has helped shift the needle on major issues like saving the ocean, forced arbitration, and #MeToo. Either as a consultant or through Last Word Communications, she has advised on network strategies and communications for hundreds of clients. Last Word Communications clients have made New York Times Best Sellers' lists and the shortlist for Academy Awards nominations. They've won Emmys and Peabodys and Online News Association awards. Most importantly, they've made the greatest impact possible on the individuals, organizations, and movements key to their mission.

A vibrant public speaker, Kate has earned awards from a wide range of journalism and news organizations, including the Radio Television and News Directors' Association, the National Committee on US-China Relations, and the Emmys Committee. She is an advisor in the Built By Girls Wave program, which offers 1:1 career guidance to young women and non-binary students, and on the advisory board of the Armah Institute of Emotional Justice, an organization that uses creative tools to engage with legacies of untreated trauma. She is a board member of the Geneva Lake Conservancy in Lake Geneva, Wisconsin.