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Case study

Broadcasting Board of Governors: Voice of America

Training a global newsroom for the digital era.

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Link active · last checked September 22, 2026

Broadcasting Board of Governors and Voice of America logo
Broadcasting Board of Governors and Voice of America logo

The challenge

Voice of America's leaders needed to guide a newsroom of journalists and editors into modern digital communication across many languages and regions.

The insight

One strategy cannot cross every region — but one set of practices can.

The solution

Last Word Communications trained over 40 Washington, DC journalists and editors in digital strategy and brand building, and assembled a new social media and audience engagement team. Over six months, working with programs including Arabic-language channel Alhurra, the team built outreach strategies adapted to region, language, and audience behaviour — used by staff serving Africa, the Middle East, and Russia.

Services

  • Training
  • Social Media Strategy
  • Media Consulting

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